Meet Jay Walmsley

Professional Problem Solver

Jay Walmsley is passionate about helping Small Business thrive and has over 30 years’ experience in Sales and Marketing, assisting small businesses to succeed in a rapidly growing and competitive marketplace.

Jay’s experience in business ranges from management roles with companies like BBX, to running his own successful marketing and networking companies throughout the Asia Pacific region, always maintaining a hands-on approach to customer connections.

Being a regular contributing author to Inside Small Business and the presenter of the Bconnected Business Show on

centralcoastradio.com

as well as Bconnected Radio has assisted Jay to continue in roles were based around the concept of Building communities and it was a simple progression into the Creation, building and Management of Bconnected World.

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Some of Jays Blogs

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Stop Selling and Start Listening!

September 13, 20243 min read

Stop Selling Software, Services, Tools, Programs and Features and Start Providing Solutions! 

For those entrepreneurs stepping into the business world, there's a common misconception that needs addressing right from the start.

Everyone and their mother wants a fully automated 7-figure business and, fast.

However, acquiring, converting, and retaining customers is the main factor in reaching your revenue goal.

 But it's not just about the products you sell; it's about the solution you create for that audience. 

I mean, anyone can just sell products and Couses, real entrepreneurs listen to their audience and solve problems, they create solutions.

The market is crowded with programs and ideas that promises the moon , but how many of them truly understand the craters, mountains, and valleys of the moon? 

Very few!

Your offering can have the fanciest tools and most exciting features, but if it doesn't address the real pains and needs of your audience, it's just another addition to the noise.

Then you’ll find yourself worrying about silly things like, “What if people find out I’m white labeling another Product?”, or “A lead said they know someone offering the same thing but cheaper!”

What can fix a lot of these issues?

Understanding Your Audience’s Wants, Needs, Pains, Pleasures!

This IS The Most Important Factor 

If you don’t understand the value you can provide, how are your potential customers going to see the value?

Again, anybody can sell tools and features. 

It's like selling a Drill.

Nobody needs or wants a Drill. 

What They Want is a HOLE!

 It's imperative to understand what your audience actually wants. 

Here’s how:

1. Empathize: Engage in one-on-one conversations. Ask open-ended questions. What are their daily challenges? What keeps them up at night? 

2. Survey: Use digital tools to collect feedback. Understand their behaviour, preferences, and desires 

3. Analyse: Review past interactions, feedback, and support tickets. This gives insights into their pain points 

4. Iterate: Continually refine your offering based on the feedback 

5. Join Groups (My favorite): Listen to the audience's wants, needs, pains, and pleasures. Then create solutions based on the information. DON'T sell, provide value and solutions. 

Remember, it's not just about what you're selling; it's about how it fits into their world.

Value Over Price Will Kill Competition 

The price tag is just a number. 

The real metric is value. 

If leads are comparing you to another company based on price, it means they haven't recognised the unique value you bring. 

If you find yourself in such a situation, ask yourself:

- Have I packed enough value into my offer? 

- Does my audience perceive the value in my offer? 

- Do I truly understand what my audience needs and wants? 

Start Selling Solutions, Not Just Software, Tools, and Features 

When your audience perceives the true value of your “Solution”, you become irreplaceable. 

You're no longer just a tool they use but a part of their solution strategy. 

So, if another company offers similar services for a cheaper price, your audience won’t budge because they're not just buying a tool; they're buying a solution tailor-made for them.

If you understand that, you will never go without a thriving business. 

This is coming from someone who has been building 6-7 figure businesses over the past 28 years. 

The most valuable skill I've learned is to know how to properly tap into any audience/industry and create solutions to grow any business. 

Ok, this was a huge post so I really hope someone got value and understands what I am trying to get across. 

Anyone can make this work.

Remember, 97% Who Quit Are Employed By The 3% That Never Gave Up. 

Be the 3%.

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